Physician Services - Patient Access Specialist
Department: Physician Services
Job Title: Patient Access Specialist
Status: Non- exempt; Full Time
Hours: M-F, 8a-4:30p
Salary Range: $16.74 - $20.09 per hour (based on experience.)
Description: Pana Community Hospital is seeking a motivated, organized, and compassionate individual to join our team as a Patient Access Specialist. This position serves as the first point of contact for patients and plays a key role in delivering excellent customer service in a friendly, professional healthcare environment. Salary Range: $16.74-$20.09 (based on experience).
Responsibilities:
- Greet patients and visitors with kindness and professionalism.
- Register patients, schedule appointments, verify insurance, and collect payments.
- Answer and triage incoming calls.
- Submit required insurance documentation.
- Maintain HIPAA compliance and patient confidentiality.
- Support coworkers and contribute as a positive team player.
Qualifications:
- High school diploma or GED required.
- Medical office experience preferred.
- Strong computer and multitasking skills, including navigation multiple computer applications.
- Excellent interpersonal and communication skills for interacting with patients, family members, physicians, and team members.
- Friendly, compassionate, and committed to outstanding customer service.
- Experience with office equipment such as calculators, computer monitors/printers, fax machines, and copiers preferred.
Come join our team at Pana Community Hospital!
