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Quad County Receives 2nd Award

Quad County Receives 2nd Award

January 9th, 2020

Quad County agency has received Fazzi’s HHCAHPS (Home Healthcare Consumer Assessment of Healthcare Providers and Systems) Patient Satisfaction Award of Distinction and is in the top 25% of Fazzi’s National patient satisfaction database for the second year in a row.  Recently, Quad County Hospice was presented with Fazzi’s Patient Satisfaction award as well. 

“I am very proud of all the staff at Quad County.  Receiving these awards is a special recognition to our staff’s hard work,” stated Tom Culberson, Quad County Director.  “We work hard to ensure the highest quality of care and compassion to every patient we serve.” 

The HHCAHPS Patient Satisfaction Award of Distinction is presented annually to home health organizations that subscribe to Fazzi’s Patient Satisfaction Service and have demonstrated superior performance in overall patient satisfaction results. These national best practice agencies are proven leaders and have excelled in one of the most important measures of an agency’s quality program—patient experience.

Quad County Home Health, Hospice, and Home Medical Supplies & Equipment, Inc have served Christian, Shelby, Montgomery and Fayette Counties since 1980 and have now added Macoupin County into their service area.  The Quad County office is located just behind Pana Community Hospital on 8 Huber Street.    

Photo Caption:

Quad County Home Health staff display their award.  Pictured are:
Front row left to right:  Karen Beck, Mamie Campbell, Kelsey Ewing, Staci Calvert, Theresa Kile, Tom Culberson.  Back row left to right:  Rhonda Sebben, Andrea Elam, Patra Deere, Caryn Stokes, Maureen Tarrant, Da’Niel Anderson