Patient's Rights & Responsibilities
Review your rights and responsibilities
The mission of Pana Community Hospital is to be a leading partner in assuring community-based quality healthcare. To insure that this goal is reached, the following policy of patient rights and responsibilities has been adopted and is reviewed periodically:
OUR PATIENT'S RIGHTS
- The right to impartial access for treatment regardless of race, religion, sex, sexual orientation, ethnicity, age, or handicap.
- The right to have a surrogate (medical POA, parent, guardian) exercise the patient’s rights when the patient is incapable of doing so without coercion, discrimination, or retaliation.
- The right to participate in the development and implementation of his or her plan of care.
- The patient or his or her representative has the right to make informed decisions regarding his or her care, be informed of his or her health status, and be involved in care planning and treatment.
- The right to formulate advance directives and to have hospital staff and practitioners who provide care in the hospital comply with these directives.
- The right to have a family member or representative of his or her choice and his or her own physician notified promptly of his or her admission to the hospital.
- The right to personal privacy.
- The right to receive care in a safe setting.
- The right to be free from all forms of abuse or harassment.
- The right to the confidentiality of his or her clinical records.
- The right to access information contained in his or her own clinical records within a reasonable time frame. The hospital must not frustrate the legitimate efforts of individuals to gain access to their own medical records and must actively seek to meet these requests as quickly as its record keeping system permits.
- The right to be fully informed of and to consent or refuse to participate in any unusual, experimental, or research project without compromising his/her access to services.
- The right to know the professional status of any person providing his/her care/services.
- The right to know the reasons for any proposed change in the Professional Staff responsible for his/her care.
- The right to know the reasons his/her transfer either within or outside the hospital.
- The right to know the relationship(s) of the hospital to other persons or organizations participating in the provision of his/her care.
- The right to access to the cost, itemized, when possible, of services rendered within a reasonable period of time.
- The right to be informed of the source of the hospital’s reimbursement for his/her services, and of any limitations which may be placed upon his/her care.
- The right to be free from restraints of any form that are not medically necessary or are used as a means of coercion, discipline, convenience, or retaliation by staff.
- The patient is to be informed of the right to have pain treated as effectively as possible.
- The patient’s family has the right to be informed of donation of organs and tissues.
- Should the patient or responsible party not agree with the initial eligibility determination, he/she may submit a written request for additional consideration to the Chief Financial Officer, c/o Pana Community Hospital, 101 E. 9th Street, Pana, Illinois 62557.
OUR PATIENT'S RESPONSIBILITIES
- The patient and the patient’s family have the responsibility to provide accurate and complete information about present and past illnesses, hospitalizations, medications, and other matters relating to their health.
- The patient and the patient’s family have the responsibility for asking questions when they do not understand what they have been told about their care or treatment.
- The patient and family have the responsibility for following instructions and the plans of care developed by their physician and other healthcare providers.
- The patient and family have the responsibility for accepting the consequences of refusing treatment or failure to follow the developed plan of care.
- The patient and family have the responsibility for following the hospital’s rules/regulations concerning patient care, conduct, and financial obligations.
- The patient and family have the responsibility for considerate treatment of hospital personnel and other patients by observing no smoking rules, by maintaining a quiet environment, by being respectful and polite and by respecting the property of the hospital and others.